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APEX Sound Customs

Shipping & Returns

Last updated: October 29, 2026

Our enclosures are large and often built to order, so shipping is quoted for each order.

Where we ship

We ship anywhere in the continental United States. Local pickup or installation is available at our shop in Clarksville, AR by appointment.

Shipping cost

Shipping depends on the size of the enclosure and your ZIP code. We quote it when we confirm your order, before any payment.

Delivery times

In-stock items usually ship within 3 business days. Made-to-order items ship as soon as the build is finished and inspected — we confirm the date with your order. Carrier transit usually takes 3–7 business days. We send tracking details when your order ships.

Damaged or wrong item

Inspect your package on delivery. If it arrives damaged or isn’t what you ordered, text us photos at (870) 440-5660 within 48 hours of delivery and we’ll make it right.

Returns

Unused in-stock items can be returned within 14 days of delivery in their original condition. Text us first so we can approve the return; return shipping is paid by the buyer.

Custom and made-to-order items are built for your vehicle and are not returnable unless defective.

Refunds

Approved refunds are issued to the original payment method within 10 business days of receiving and inspecting the return.

Questions

Text or call (870) 440-5660, or use our contact page.